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POST
/
api
/
v1
/
tech-support
/
sessions
Create Session
curl --request POST \
  --url https://api.example.com/api/v1/tech-support/sessions \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "device_type": "<string>",
  "os_info": "<string>",
  "issue_category": "<string>",
  "issue_summary": "<string>",
  "pa_conversation_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a"
}
'
{
  "id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
  "user_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
  "resolution_status": "<string>",
  "created_at": "2023-11-07T05:31:56Z",
  "pa_conversation_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
  "device_type": "<string>",
  "os_info": "<string>",
  "issue_category": "<string>",
  "issue_summary": "<string>",
  "diagnostic_data": {},
  "resolution_notes": "<string>",
  "resolved_at": "2023-11-07T05:31:56Z"
}

Authorizations

​
Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Body

application/json
​
device_type
string | null
​
os_info
string | null
​
issue_category
string | null
​
issue_summary
string | null
​
pa_conversation_id
string<uuid> | null

Response

Successful Response

​
id
string<uuid>
required
​
user_id
string<uuid>
required
​
resolution_status
string
required
​
created_at
string<date-time>
required
​
pa_conversation_id
string<uuid> | null
​
device_type
string | null
​
os_info
string | null
​
issue_category
string | null
​
issue_summary
string | null
​
diagnostic_data
Diagnostic Data · object
​
resolution_notes
string | null
​
resolved_at
string<date-time> | null